The death of experts
There is little doubt that technology will transform the work of human experts. Both Conner and Susskind predict the demise of human experts as intelligent systems provide access to specialist knowledge once held by the few. Just as Nietzsche proclaimed the death of God when people no longer relied on monarchs and priests for authority in the age of enlightenment, humans will no longer rely on the authority of experts because machines will store far more data and cases for comparison than any human ever could.
This ‘death of experts’ will be incremental but transformative, says Susskind, and will affect traditional professionals such as doctors, lawyers, teachers, accountants, tax advisers, management, consultants, architects and journalists. Their expertise will be liberated from human brains – transforming the way we produce and distribute expertise in society. Non-experts will be supported to achieve their objectives by accessing knowledge provided by technology instead of accessing knowledge once held in the heads of experts.